When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.


In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.


In other browsers

If you use Safari, Firefox, or another browser, check its support site for instructions.

What happens after you clear this info

After you clear cache and cookies:

  • Some settings on sites get deleted. For example, if you were signed in, you’ll need to sign in again.
  • If you turn sync on in Chrome, you’ll stay signed into the Google Account you’re syncing to in order to delete your data across all your devices.
  • Some sites can seem slower because content, like images, needs to load again.

How cache & cookies work

  • Cookies are files created by sites you visit. They make your online experience easier by saving browsing data.
  • The cache remembers parts of pages, like images, to help them open faster during your next visit.


In Edge

Delete all cookies

  1. Open Microsoft Edge and select Settings and more  > Settings > Privacy, search, and services.

  2. Under Clear browsing data, select Choose what to clear.

  3. Under Time range, choose a time range.

  4. Select Cookies and other site data, and then select Clear now.

Delete cookies from a specific site

  1. Open Microsoft Edge and select Settings and more  > Settings > Cookies and site permissions > Cookies and site data.

  2. Select See all cookies and site data.

  3. Search for the site's cookies you want to remove.

Delete cookies every time you close the browser

  1. Open Microsoft Edge and then select Settings and more  > Settings > Privacy and services.

  2. Under Clear browsing data, select Choose what to clear every time you close the browser.

  3. Turn on the Cookies and other site data toggle.