Outdoor Network utilizes Genesys Cloud as it's contact center software. If your job requires a phone line, your account will be created during on boarding. 

Genesys Website: https://apps.mypurecloud.com/

For the quickest resolution please create a ticket through the Helpdesk Portal.
Otherwise, assistance in regards to Genesys accounts, routing, and extensions should be directed to [email protected]
Other inquiries can be sent to [email protected]