FAQ

Default solution folder, feel free to edit or delete it.

Mercury web site lost connection
While working in the mercury web site you may lose connection. Mercury has an issue internally that we cannot resolve and can be finicky. Soluti...
Tue, 15 Dec, 2020 4:18 PM
Operation of Yale Lock System (Tampa)
To unlock:   Press the Yale icon   Enter your code and the check    To lock:   Press the Yale icon   
Tue, 15 Sep, 2020 8:41 PM
HOW TO: Remap the S Drive
This article provides a step-by-step guide for reconnecting to the S drive if you are unable to access it and it is not prompting you for a password. Step...
Mon, 5 Feb, 2024 9:27 AM
Join a Teams meeting
Joining a Teams Meeting Try it! Join a Microsoft Teams meeting from your calendar, or sign in as a guest on the web. Join a Teams meeting from the a...
Wed, 24 Feb, 2021 12:53 PM
Calibrating Zebra label printer
Zebra GK420D APPLICABLE TO GK420T and GK420D RESOLUTION / ANSWER CALIBRATION: Ensures correct and consistent positioning of the print on the label a...
Thu, 4 Mar, 2021 1:27 PM
Mercury Mercnet Dealer Site Refused to Connect error
Tue, 9 Mar, 2021 3:30 PM
Lightspeed Hardware Requirements
Wed, 24 Mar, 2021 3:16 PM
Resetting the Ring Scanners: RS5100
If the RS5100 stops responding to input, reset it. There are three reset functions, warm boot, cold boot and clean boot. Perform a warm boot first. If the ...
Wed, 16 Nov, 2022 9:06 AM
HOW TO: Retrieving the ID and Password from TeamViewer
You should have the TeamViewer App installed on your computer. The icon looks like the image below     You may find this on your desktop, on the task...
Thu, 14 Dec, 2023 9:08 AM
ARTICLE: 7 Ways to Spot Phishing Email
Socially engineered phishing emails often evade detection by email filters due to their sophistication. They have the right Sender Policy Frameworks and...
Thu, 14 Dec, 2023 9:09 AM