Common Issues & Solutions

A collection of quick fixes for frequently encountered problems.

HOW TO: Remap the S Drive
This article provides a step-by-step guide for reconnecting to the S drive if you are unable to access it and it is not prompting you for a password. Step...
Thu, 15 May, 2025 1:37 PM
Can't Log Into Windows/Computer
Verify you’re using the correct username format, usually firstname.lastinitial or firstname.lastname (John.D or John.Doe) Ensure Caps Lock is off...
Thu, 15 May, 2025 4:21 PM
Spartan Payment Gateway Being Blocked
When user makes payment through Spartan, Payment Gateway presents them with the following message: The connection is blocked because it was init...
Tue, 4 Nov, 2025 12:43 PM
PO Generator - Execution Timeout Expired
Issue: User attempts to generate a PO but application process takes longer than expected and is presented with the following message. Application may also h...
Tue, 25 Nov, 2025 9:35 AM