Hardware Troubleshooting
Common hardware problems, diagnostic steps, and repair procedures.
Issue
Printers may misfeed or misalign labels if the media isn’t properly sensed. Common symptoms include:
Skipping one or more labels between prints...
Fri, 11 Jul, 2025 2:58 PM
If the RS5100 stops responding to input, reset it. There are three reset functions, warm boot, cold boot and clean boot. Perform a warm boot first. If the ...
Thu, 15 May, 2025 1:40 PM
Typical Operating LEDs (Link)
Alert: Printhead Open
Alert: Media Out
Alert: Cutter Error
Alert: Printhead Over Temp
Alert: P...
Fri, 11 Jul, 2025 3:03 PM
Step 1: Checking the Power Source
Verify the Outlet: Ensure that the wall outlet is working by testing it with another working device, such as...
Fri, 22 Aug, 2025 9:43 AM